Privacy Policy

www.mendotahearth.com is owned by Johnson Gas Appliance Company, Inc. (hereinafter 'Johnson Gas'), makers of Mendota® gas fireplaces, gas fireplace inserts and gas stoves.

Johnson Gas is committed to protecting your privacy and data. At any time you may contact Johnson Gas to request what information you have given us and request correction or deletion. Our goal is to ensure the highest levels of security and confidentiality.

Information Collected

Information collected on the Johnson Gas website is only used to complete your warranty registration and supply you with service and support. We do not disclose your information to third parties except as stated in this privacy statement. Only information you have given us is stored by us. We do not supplement your information with information from other companies.

Third Party Cookies and Beacons

Johnson Gas uses one or more companies to place advertisements for our products and services and those of third parties on our Site and third-party sites. Cookies and other technologies such as Web beacons or tags are used to measure the effectiveness of our ads and to determine the display of content and advertising to you based on your interests both on our site , as well as on third-party sites where you may visit. To support this interest based advertising solution, we, and companies who we have contracted with, may use anonymous information about your visits to our and other Web sites. The information collected and used by this process is always anonymous, and does not enable any third-party to identify you individually.

Although it is our hope that you find the display of advertising to you based on your anonymous interests valuable, if you would prefer not to participate in the services offered through these solutions, you can always opt-out of this activity by visiting the Network Advertising Initiative (NAI) website.

Changing and Deleting Personal Information

You may choose to be removed from our mailing list by contacting Johnson Gas. If your personally identifiable information changes (such as zip code, phone, e-mail or postal address), we provide a way to correct and update your personally identifiable information.

If you do not want to receive promotional e-mails from us in the future, please let us know by sending an e-mail to remove@johnsongas.com or contacting us and indicating that you do not want to receive e-mail from our company. Please make sure you supply the same e-mail address to us that you are receiving the e-mail at. In some cases, e-mail addresses are being forwarded by your Internet Service Provider to another e-mail address. We must have the one that is listed in the e-mail you receive from us. In addition, users may unsubscribe by replying to the opt-out instructions at the bottom of any promotional e-mail they receive from us.

You may receive periodic mailings from us with information on new products and services or upcoming events. If you do not wish to receive such mailings, please let us know by contacting us. When requesting to be removed from our mailing list, please provide us with your exact name and address.

Security Measures

All Mendota products are sold and serviced only through our network of Authorized Mendota Dealers. We therefore never collect or store credit card or other customer financial information on our web servers.

All information you enter while using www.mendotahearth.com is used only by Johnson Gas to provide the services requested by our customers. All data is stored on Johnson Gas Appliance Company servers and is backed up to prevent the loss of data. We never sell or rent your name or other information to anyone.

On occasion, we may share your information with your Authorized Mendota Dealer for the purposes of warranty service or special promotional offers in your area. Also, Johnson Gas may contract with selected vendors to provide technical data support services. Such vendors have access to your information only for the purpose of providing support services to Johnson Gas and may not share your information with anyone other than Johnson Gas and its selected vendors.

Use of Web Log Analysis Software

For each visitor to our website, our web server automatically recognizes only the consumer's domain name, IP address, access times and pages viewed. IP addresses, etc. are not linked to personally identifiable information.

A cookie is a piece of data stored on the user's computer tied to information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on our site. We may use both session ID cookies and persistent cookies. For the session ID cookie, once a user closes the browser, the cookie simply terminates. A persistent cookie is a small text file stored on the user's hard drive for an extended period of time.

We use web log analysis software to anonymously analyze traffic on our website regarding the activities of our website visitors. Personally identifiable information is not shared with our software vendor, as the software does not collect personal information such as name, age, phone number, mailing address or credit card numbers from visitors.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes to this privacy statement and other places we deem appropriate so our users are always aware of what information we collect, how we use it and under what circumstances, if any, we disclose it.

If, however, we are going to use users' personally identifiable information in a manner different from that stated at the time of collection we will notify users by posting a prominent notice on our website for 30 days.

Disclaimer

Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our website