Click on a question to learn more.


Our answers cover a wide range of topics such as helpful tips when purchasing a fireplace to assistance with everyday use and care. If you don't see your specific question answered here, we encourage you to contact your local Mendota dealer for expert help and advice.

Purchasing a Fireplace


Why is a fireplace such an important purchase consideration?
Why should I consider a Mendota gas fireplace?
How can I locate an Authorized Mendota Dealer?
How do I know what size fireplace I need?
I live in a warm climate and I don’t want heat. What are my options?
Can Mendota fireplaces use LP gas?
Can Mendota gas fireplaces be installed in bedrooms?

Installation


Who should install my Mendota fireplace?
Who will install the gas line?
How can I make final plans for my Mendota installation?
Can Mendota gas inserts be installed in factory built fireplaces or just masonry ones?
What size is the gas appliance connector supplied at the gas valve?
Can I install finishing materials over the Andover faceplate?
What is the maximum length of run for the optional Mendota Versiheat system that
transfers heat from the fireplace to other areas?

Can I use more than one Versiheat heat transfer system on a Mendota fireplace?

Venting


How do Mendota gas fireplaces vent?
Is “Direct Vent” the same thing as “Ventless,” “Vent-Free” or “Unvented?”
What is the difference between coaxial, collinear and natural venting for Mendota inserts?

Use & Care


Can I use a thermostat with my Mendota gas fireplace or gas fireplace insert?
Will my Mendota gas fireplace operate during an electrical outage?
Can I rearrange the logs in my Mendota gas fireplace?
Is it okay to burn wood or other materials inside a Mendota gas fireplace?
Why do I have blue flames?
How much gas does the pilot light use?
Can I shut the pilot off in the summer?
How often do I need to clean my Mendota gas fireplace and vent?



Why is a fireplace such an important purchase consideration?


The purchase of a gas fireplace deserves the same thoughtful consideration that you give to the purchase of a car or major appliance. If you're building or remodeling, it's important that you help your builder pick a fireplace that complements your home and your taste—and not settle for the “builder box” fireplaces used in low cost housing and apartments. Here’s why:

A fireplace is a once-in-a-lifetime purchase that’s permanently installed in your home. It’s not something that you replace every so often like a car or television.

A fireplace is the center of attention in the most important room in your home—and it’s something you’ll see every day. While they are high efficiency wall furnaces, it’s not something that’s hidden in the furnace room.

A fireplace is a product from which you expect a high degree of performance and safety.

top

Why should I consider a Mendota gas fireplace?


Like other major appliances such as refrigerators, ranges and flat screen televisions, gas fireplaces can vary widely in terms of quality, performance and craftsmanship.

Mendota luxury fireplaces are custom built in limited numbers for the thoughtful buyer who is interested in something better and more unique than the “builder box” fireplaces that are installed in low-cost housing, condos and apartments. Mendota uses only the finest materials including 18 gauge aluminized steel for outer casing, NeoCeram® glass and stainless steel burner systems, and our fireboxes are continuously seam welded.

What’s more, Mendota fireplaces are certified ANSI/AGA safety tested, high efficiency wall furnaces. Our fireplaces have won “Best of Show” honors at the National Hearth Products Association Expo and have been listed as a “Best Buy” value for gas fireplaces by Consumer’s Digest.

top

How can I locate an Authorized Mendota Dealer?


Simply click on Find a Dealer to visit our dealer locator. You can search by zip code or state and get an instant list of all Authorized Mendota Dealers in your area.

top

How do I know what size fireplace I need?


There are a number of factors that determine what fireplace size is ideal for your room. First, consider how the hearth fits in the proportions of the room and if the fireplace is an essential design element. For example, today’s great rooms are a perfect fit for larger fireplaces such as the Greenbriar or DXV60, while a kitchen, bathroom or bedroom nook may be a perfect spot for a Chelsea.

Heat output is an equally important consideration in choosing a fireplace. Mendota gas fireplaces are very efficient. However, other factors may change the amount of space each model is capable of heating, including the insulation R-rating of your home, the number and size of windows and types of windows in your home, vaulted ceilings versus flat ceilings, narrow hallways between rooms and outside temperature. As a general rule of thumb, in older homes, plan for between 5 and 6 BTUs per cubic foot of air space being heated. In newer homes with tighter construction, plan for about 4 BTUs.

Your Authorized Mendota Dealer can help you find just the right size Mendota fireplace, gas fireplace insert or gas stove for your home.

top

I live in a warm climate and I don’t want heat. What are my options?


Too much heat can sometimes be an issue even in colder climates. Mendota fireplaces have an extremely wide temperature “turn down” range (over 80%), and faithfully re-create the look and feel of a woodburning fire at all temperature settings. At the turn of a dial, your Mendota can provide everything from a roaring, flame-filled fireplace with lots of forced air heat on cold winter nights to the romantic slowly burning and glowing logs of a late night campfire with gentle warmth on mild days.

Mendota's Heat Management options also allow you to redirect the heat from your fireplace to make your home more comfortable and energy efficient.

top

Can Mendota fireplaces use LP gas?


All Mendota models can be converted to burn LP gas. Make sure to notify your Authorized Mendota Dealer prior to ordering if your home requires LP gas appliances.

top

Can Mendota gas fireplaces be installed in bedrooms?


Yes. Most building codes allow the installation of a gas fireplace in a sleeping room as long as it is a sealed combustion, direct vent model.

top

Who should install my Mendota fireplace?


Mendota fireplaces should be installed and serviced by Authorized Mendota Dealers. They are sophisticated gas appliances that require knowledgeable, well-trained installers to ensure proper operation and eligibility for Mendota’s Lifetime Limited Warranty.

top

Who will install the gas line?


A licensed contractor or plumber can install your gas line. Contact your Authorized Mendota Dealer for a recommendation or check your local yellow pages.

top

How can I make final plans for my Mendota installation?


You can download a copy of the owner’s manual for your Mendota hearth product that you can provide to your plumber, contractor, building inspector, etc.

top

Can Mendota gas inserts be installed in factory built fireplaces or just masonry ones?


Mendota gas inserts can be installed in either masonry built on site fireplaces or factory built zero clearance woodburning fireplaces.

top

What size is the gas appliance connector supplied at the gas valve?


The connector is 3/8" x 18" stainless steel flexible gas appliance connector with 1/2" NPT female shutoff valve.

top

Can I install finishing materials over the Andover faceplate?


Yes. Noncombustible finishing materials may be applied over the Andover faceplate as long as there is adequate room for the doors to open and close.

top

What is the maximum length of run for the optional Mendota Versiheat system that transfers heat from the fireplace to other areas?


The maximum length is 25 feet.

top

Can I use more than one Versiheat heat transfer system on a Mendota fireplace?


Yes. Up to two Versiheat kits may be used per fireplace.

top

How do Mendota gas fireplaces vent?


All Mendota gas fireplaces and inserts are direct vent (DV). This means they have a fixed glass front that seals the gas burner and combustion firebox off from your home. 100% of the combustion air used by the fireplace comes from outside the home through a coaxial pipe. A smaller pipe inside the larger pipe exhausts all combustible gasses, maintaining high indoor air quality. The vent can be run horizontally through an outside wall, or vertically through the roof, depending on your preference. Maximum and minimum lengths of runs of vent pipe are provided in your Mendota owner’s manual. You can download a copy for your specific hearth product from our website.

top

Is “Direct Vent” the same thing as “Ventless,” “Vent-Free” or “Unvented?”


No. Direct vent fireplaces use a sealed glass front to completely isolate combustion gasses and moisture from your home. This is especially important in new construction homes that are built very tightly to comply with today’s energy codes. Ventless, vent-free or unvented fireplaces are designed to expel combustion gasses and moisture directly back into the room. Ventless, vent-free or unvented fireplaces and stoves are illegal in many states and municipalities.

top

What is the difference between coaxial, collinear and natural venting for Mendota inserts?


Collinear and coaxial venting are both “direct vent” solutions. Direct vent draws combustion air from the outside of the structure. Collinear uses two 4" flex connectors. The first flex pipe runs to the top of the flue, the second flex pipe is installed into the damper area. Coaxial uses a 4" flex connector inside of a 6" flex connector. In most cases the collinear vent kit will work. However, with some smaller flues there is not enough room for two 4" flex pipes and the coaxial kit will be a better choice.

top

Can I use a thermostat with my Mendota gas fireplace or gas fireplace insert?


Yes. Mendota offers two types of thermostats: wall mounted or hand-held remote thermostat.

top

Will my Mendota gas fireplace operate during an electrical outage?


Yes. Because the fireplace works on an internal millivolt generator, the burner will run during power outages and will provide a reliable source of heat when your house furnace is not operating.

top

Can I rearrange the logs in my Mendota gas fireplace?


No. Log placement is critical to the operation and performance of the fireplace. Misarranged logs can result in operational problems. If you notice the logs have been moved during cleaning, contact a Mendota service person and check your installation and operating instructions for proper placement.

top

Is it okay to burn wood or other materials inside a Mendota gas fireplace?


No. No other materials may be burned inside a Mendota gas fireplace. Mendota gas fireplaces are designed and certified by UL specifically to burn only LP or natural gas. Burning wood has a much higher peak temperature that can not only permanently impair the fireplace itself, but also provide a real fire danger to your home and occupants. Even something as simple as burning paper can harm the fireplace’s internal controls and possibly overheat and break the glass.

top

Why do I have blue flames?


This is a result of normal start up operation. The flames will begin to yellow after the fireplace is allowed to burn for about 30 minutes.

top

How much gas does the pilot light use?


This will vary by region, by gas utility and by fuel type. The pilot consumes approximately 1,200 BTUs an hour. Your monthly gas bill should include your exact cost per therm (100,000 BTUs). Based on this rate, you can calculate the cost for your area.

top

Can I shut the pilot off in the summer?


Yes, or you can safely leave it burning. The pilot helps keep the moisture from inside the firebox, which is caused by the humidity in the air. Keeping the pilot on will also extend the life of the thermopile and thermocouple and keeps insects out of the burner tubes.

top

How often do I need to clean my Mendota gas fireplace and vent?


While the frequency of your fireplace servicing and maintenance will depend on use and the type of installation, you should have a qualified Mendota service technician perform an appliance check-up at the beginning of each heating season.

top

Have Questions? We Have Answers

From finding out how to locate a Mendota dealer to learning more about how our fireplaces are vented, answers to our most frequently asked questions are listed to the right to help you find the information you're seeking. You may also contact your local Authorized Mendota Dealer.



Facebook      Twitter       Google+      Pinterest           Click for the BBB Business Review of this Fireplaces in Cedar Rapids IA            © 2014 Johnson Gas/Mendota Hearth          Privacy Policy